AuraNote User Agreement
1. Parties and scope
This Agreement is entered into between you and Beijing Woxiang Network Technology Co., Ltd. ("we" or "us"). It applies to the AuraNote mobile app (iOS and Android), the AuraNote recorder card and other companion hardware, and the cloud services we provide (together, the "Services"). The AuraNote Privacy Policy, Membership Terms and Auto-Renewal Terms form part of this Agreement.
2. The Services
AuraNote is the companion app for the AuraNote recorder card. Recordings are made on the recorder card; once it is connected to your phone, recordings transfer to the phone over Bluetooth automatically. The Services currently include:
- signing up and signing in, and connecting, binding and managing your recorder;
- transferring, playing and editing recordings, and importing audio or video files already on your phone;
- marks during a recording: a one-line AI summary, text notes and photos, some of which are available on the iPhone Lock Screen;
- transcription, speaker labels, notes from templates, mind maps, translation and questions about a single recording, all started by you;
- folders, favorites, search, a calendar view and a Recently Deleted folder, and sharing or exporting as an image, PDF, Word file or text;
- adding action items from notes to iPhone Reminders or Google Tasks, notifications when a transcription is ready, and membership services.
Features depend on the app version you use and what the app actually shows. Some features rely on a network connection, system permissions, the recorder or third-party cloud services, and may work differently on different phones, system versions and networks.
3. Accounts and security
You can sign up and sign in with a phone number and verification code, a username and password, or other methods we offer. You must provide true, lawful and valid information. Accounts registered with a mainland China phone number use servers in mainland China; accounts from other countries and regions may use servers outside China, as described in the Privacy Policy.
Keep your account, verification codes and password safe; you are responsible for activity under your account. If you find that your account has been used without permission, contact us through "Mine > Feedback Ticket" in the app. You may not transfer, rent or sell your account, or use it for unlawful purposes, without our written consent.
You can sign out at any time and delete your account in the app's account settings. Once your account is deleted, its recordings, notes, voiceprints and other data are permanently deleted and cannot be recovered, except for information we must keep by law or to complete pending transactions. Deleting your account does not cancel auto-renewing subscriptions bought through the App Store, Google Play or other channels; please cancel them there first.
4. Connecting and binding the recorder
The recorder connects inside the app over Bluetooth; you don't need to pair it in your phone's Bluetooth settings. The first time you connect a recorder, it is bound to your account, and the Free Plan is activated for that account under the membership rules.
To protect the previous user's privacy, when a recorder is bound to a new account, all recordings already on the recorder are erased and cannot be recovered. If there are recordings on the recorder you want to keep, transfer them to the phone with the original account before binding it to another account.
After a recorder is unbound, the account's Free Plan is handled according to the retention period in the Membership Terms. Quality issues, warranty and after-sales service for the recorder itself follow the purchase channel and the product warranty terms.
5. Lawful recording and your content
Before recording, you must inform the people being recorded and obtain their consent where required by law, especially for phone calls and situations involving other people's privacy. You may not use the recorder or the Services to secretly record or eavesdrop on others, or to record, store or distribute state secrets, trade secrets, other people's private information or anything else that may not lawfully be recorded. You are responsible for any liability arising from recordings or use that violate the law or infringe others' rights.
You keep your rights in the recordings, text, images, videos, notes and other content you lawfully own. To store, transfer, transcribe, analyze, search, sync, export and share it for you, you grant us a license to process that content to the extent necessary to provide the Services. This license does not change who owns the content. The software, interface, trademarks and related technology belong to us or the respective right holders.
Recordings you delete in the app first move to Recently Deleted, where they are kept for 30 days and then removed automatically. You can restore them or delete them permanently there.
6. Acceptable use
You may not use the Services to create, copy, upload or distribute unlawful information; interfere with system security; bypass technical limits (including membership minute limits); scrape data in bulk; reverse engineer or attack the Services; or use them for fraud, infringement or other unlawful purposes. If we find violations, we may issue warnings, restrict features, suspend the Services, keep records or report to the authorities as permitted by law.
7. AI-generated content
Transcripts, mark summaries, notes, mind maps, translations and answers are generated by algorithms and may contain omissions, errors or inaccuracies. Do not rely on them as the sole basis for medical, legal, financial or other professional decisions; please check them against the original recording. We do not use your recordings or notes to train general-purpose models unless we obtain your explicit consent.
8. Membership and payment
Binding a recorder to your account activates the Free Plan at no cost, with a monthly limit of 300 transcription minutes. The Pro Plan has a monthly limit of 1,200 transcription minutes and is available as a monthly or yearly auto-renewing subscription. Limits are counted per monthly period, as described in the Membership Terms.
Prices, billing periods, benefits and payment methods are as shown on the purchase page and the app store confirmation screen, and are subject to the AuraNote Membership Terms, the Auto-Renewal Terms and the rules of the Apple App Store, Google Play, Alipay and other payment channels. Refunds are handled by the payment channel under its own rules.
9. Third-party services
Some features use third-party services, such as app store payments, SMS verification, cloud storage, speech recognition and large language models, as well as a Google account (for Google Tasks) and iPhone Reminders when you choose to use them. Third-party services are governed by their own terms; how they handle information is described in the Privacy Policy and the Third-Party SDK Information.
10. Changes and interruptions
We make reasonable efforts to keep the Services stable, but they may be interrupted by maintenance, upgrades, network failures, third-party service issues, force majeure or security risks. We will give advance notice of major changes that affect your main rights through the app, announcements or other reasonable means.
11. Limitation of liability
To the extent permitted by law, for losses caused by force majeure, failures of carriers or third-party platforms, improper operation by users, loss or damage of the recorder, or unauthorized use of an account, we are liable in proportion to our fault. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited by law, or affects your statutory rights as a consumer.
12. Updates to this Agreement
We may update this Agreement because of changes in law, product features or our services. For major changes, we will notify you prominently and obtain your consent again where required. The version number and date of each update are shown on this page.
13. Governing law and disputes
This Agreement is governed by the laws of mainland China, unless mandatory laws of your country or region provide otherwise. Disputes should first be resolved through friendly negotiation; if that fails, either party may bring a lawsuit before a competent people's court.
14. Contact us
Operator: Beijing Woxiang Network Technology Co., Ltd.; Address: 5F, Unit 1, Building B6, China Vision (Zhongguo Shijie), Baohe District, Hefei, China; Email: jiaoyang@lumenorigin.net. You may also submit questions or rights requests through "Mine > Feedback Ticket" in the AuraNote app, and we will handle them within the period required by law.